1. As an honest seller,we guarantee the dress will be 90%- 99% same as original picture shown. If you want&nb sp;100% exactly same, please forgive. No two exactly same l eaves in the world. We can not guarantee, so please do not place the order if you still insist 100% similari ty. Thanks for your undertstanding.
2. Dresses does not include any accessaries such as&n bsp;veils, gloves, petticoat inside and so on.Bidding is only for the dress!If you want accessaries, please contact us!
3.Customized Size (Including Plus Size)/ Colorneed extra fee USD30.00.
4. Any changes of Size/Color/Special Request are not acceptable after order placed exceeds 24 hours.
5. If you want to cancel the order: We accept full refund within 24 hours after you placing the order; there is just 50% partial refund after you place the order more than 24 hours(the 50% is the cost of our material).
6. We Promise Shipping Dress within 10-15 days(not big order), usually shipped by Aliexress standard shipping way and this is free.
Delivery Time: 15-30 working days to major destinations, not remote countries.
If you need urgent, please contact us to ship by fast shipping(like DHL,Fedex…), but this need you pay extra fee. otherwise we will insist shipping by post air mail.
Your?satisfaction?is?of?the?most?importance?to?us.
Upon?the?arrival?of?your?package,?we?encourage?you?to?check?and?make?sure?that?the?dress?or?clothing?has?been?made?to?the?standard?size?or?custom?measurements?that?you?specified.?Try?on?your?dress?or?clothing?as?soon?as?possible?without?removing?the?tags,?altering,?or?washing?the?dress.?If?you?are?returning?or?exchanging?dresses,?clothing,?or?accessories,?please?make?sure?they?are?in?their?original?condition?-?unworn,?unwashed,?unaltered,?undamaged,?clean,?free?of?lint?and?hair?and?with?tags?intact?and?attached.
If?the?items?are?damaged?or?lost?when?they?are?returned,?the?buyer?will?be?responsible?for?such?damage?or?loss,?and?we?will?not?give?the?buyer?a?full?refund.?The?buyer?should?try?to?file?a?claim?with?the?logistic?company?to?recover?the?cost?of?damage?or?loss.
The?buyer?will?be?responsible?for?the?shipping?fees?to?return?the?items.
Dear,?desses?by?custom-made?All?of?them?by?hand?sewing?and?they?need?long?time?to?transport,?there?maybe?a?little?sequins/beading/crystal/feather/flowers?fall?off,?it?not?belong?to?quality?issues,?please?kind?to?understand?it,?we?will?do?the?best?for?you,?we?are?sincerly?hope?you?can?love?it,?thank?you?so?much!
1.Sizing?or?Fit?Issues
As?all?of?our?dresses?are?hand-sewn?and?customer?tailored,?the?finished?gown?may?vary?by?approximately?1?inch?in?the?specified?measurements.
To?ensure?that?your?dress?will?still?fit?you?perfectly,?our?tailors?have?created?all?our?dresses?with?additional?fabric?in?the?seams?to?allow?minor?size?modifications?to?be?made?easily.?If?you?find?the?products?are?not?suitable?for?you?and?have?questions,?you?can?contact?us?directly.
2.Color?Mismatch
Differences?in?color?may?be?caused?by?some?other?reasons?such?as?color?reflection?in?the?monitor,?lighting,?background?etc.?However,?if?you?believe?that?the?item?received?is?in?wrong?color,?please?contact?us?to?see?if?a?return?or?refund?is?possible.
3.?Return?Process
<1>?Contact?us?within?7?days?of?receiving?your?order.?Include?an?explanation?and?photographs?documenting?the?reason?for?the?return.?Returns?will?not?be?accepted?without?prior?approval.
<2>?Once?we?approved?your?request,?please?send?the?item?within?5?days.
<3>?Refund?will?be?returned?to?you?by?Aliexpress?directly,?below?link?will?introduce:
//activities.aliexpress.com/adcms/help-aliexpress-com/receive_refund.php
4 GREAT REASONS TO BUY FROM US:
- Over 37,000 happy customers worldwide
- Real people on our support team ready to help
- We proudly offer a full satisfaction guarantee. Our highest priority is to make you happy, so every order comes with a 60-day money back guarantee!
- 100% Safety & Security Guaranteed. At hyzac.com, we take your security and privacy very seriously. Shop safely using the world’s most popular and trustworthy payment methods!
BUY WITH CONFIDENCE
We truly believe in the best customer support, meaning we will do whatever it takes to make sure you have a positive purchase experience. We respond to emails within 24 hours and always make sure all your concerns are answered ASAP.
- Easy Returns. All our products are backed with 60-day money back guarantee. Just contact us and we will refund the purchase price.
- Risk-Free Purchase: Our Buyer Protection covers your purchase from click to delivery so you can shop with peace of mind.
- 100% Satisfaction Guarantee: All our products are backed with 60-day money back guarantee. If for any reason you’re not completely satisfied with your purchase, contact us for a product refund. We’ll be more than happy to assist you.
